1. Introduction and Commitment

Welcome to Ozil Homes. We are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website OzilHomes and use our services related to classified property listings, searches, and advertisements. By using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information (Information you provide)

When you register an account, post an ad, or inquire about a property, we may collect personal information that you voluntarily provide, including but not limited to:

• Contact Information: Your full name, email address, mobile phone number, and physical address, essential for communication between users.
• Account Information: User credentials (usernames and encrypted passwords), property preferences, saved searches, and communication history within the platform.
• Transaction Data (for Sellers/Landlords): Details related to your property listing, such as property type, location, price, property documents, and photographs.
• Financial Information (Optional): If you use our premium services or payment gateway, relevant payment details (e.g., credit card type, last four digits), which are securely processed by third-party providers and never stored on our servers.

2.2 Automatically Collected Information (Non-Personal Information)

We also collect non-personal information automatically when you visit our website or use our mobile applications, such as:

• Usage Data: Information about your interactions with our website, including IP addresses, pages viewed, time spent on the site, property listings viewed, and search query history. This helps us understand market trends and user behavior.
• Device Information: Details about the device you use, such as the operating system, browser type, screen resolution, and unique device identifiers.
• Location Data: General geographic location derived from your IP address, used to customize search results and content, ensuring you see relevant properties near you.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience, remember your preferences, and analyze website traffic.

3. How We Use Your Information

We use the information we collect for the following essential purposes:

• To Provide and Manage Services: To display your property ads, facilitate contact between buyers/tenants and sellers/landlords, manage your user account, and deliver requested services.
• Personalization: To tailor property recommendations, search results, and website content based on your saved preferences and activity, providing a customized experience.
• Communication: To send service updates, security alerts, administrative messages, and property-related notifications (like new matching listings or price drops).
• Marketing and Promotions: To send you promotional materials about Ozil Homes or our partners' relevant services, strictly based on your opt-in preferences. You can always manage these settings.
• Security and Improvement: To maintain the security and integrity of our platform, detect fraudulent activity, analyze user behavior, and continuously improve website functionality and user interface.
• To Comply with Legal Obligations: To meet any legal, regulatory, or governmental requests, including those related to the Information Technology Act, 2000 and other relevant Indian laws and regulations.

4. How We Share Your Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

• With Other Users: When you post a listing or send an inquiry, your contact information (name, phone, email) is shared with the corresponding user (buyer, seller, or agent) to facilitate the direct connection needed for property transactions.
• Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, data analytics, cloud hosting, and IT support. These parties are contractually obligated to protect your data and only use it for the purposes we specify.
• Business Partners: With partners offering ancillary services, like home loans or legal consultation, only when you explicitly request or consent to such sharing (e.g., submitting a loan enquiry form).
• Legal Authorities: When required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

5. Data Security Measures

We treat your security seriously. We implement robust, industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include data encryption, firewalls, secure access controls, and regular security audits. However, remember that no online transmission or storage system is completely secure, and you share data with us at your own risk. We strongly encourage you to use a strong, unique password for your Ozil Homes account and report any suspected security breaches immediately.

6. Your Rights and Choices

You have control over your personal information. You can exercise the following rights regarding your data:

• Access and Correction: You can access and update most of your personal information (e.g., contact details, property listing status) directly through your account dashboard. For data not accessible, you can contact us for assistance.
• Opt-Out of Marketing: You may opt out of receiving promotional communications by following the unsubscribe instructions provided in those emails or by adjusting your notification settings in your account. You will still receive essential service-related communications.
• Deletion/Account Closure: You can request the deletion of your personal information and account closure, subject to legal and contractual obligations to retain certain records (e.g., transaction history or legal compliance records) for a specified period.
• Cookie Control: You can manage the use of cookies through your browser settings (see Section 7 for more details).

7. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar tracking technologies to enhance your browsing experience, analyze our web traffic, and understand where our visitors are coming from. This helps us offer more relevant property listings and features. You have the ability to accept or decline cookies by modifying the settings in your web browser. Please note that disabling cookies may affect the functionality of certain parts of our website, such as saving your login state or search filters.

8. Third-Party Links

Our website and property listings may contain links to third-party websites (e.g., links to banks for home loans, or external content). We are not responsible for the privacy practices, security, or content of these external sites. We strongly encourage you to review the privacy policies of any third-party sites you visit before providing them with any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any revisions will be effective immediately upon posting the updated policy on this page, accompanied by a revised "Effective Date". We will notify you of any material changes via email or a prominent notice on our website. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data handling practices, or to exercise your rights, please contact our Data Protection Officer/Grievance Officer at: